Shipping
Shipping Cost
We offer a flat shipping rate of $9.00 across Canada. Limited-time promotional perk: Registering for a Niagara Noir membership completely waives this $9.00 shipping fee during our promotional period!
Delivery Times
Deliveries to major Canadian cities typically arrive within 3–4 business days, while remote areas may require 4–8 business days.
GTA 2-Day Delivery
Fast local fulfillment available across the Greater Toronto Area (GTA), achieving delivery as early as the next day after placing your order. Please ensure your correct mobile phone number and detailed address are provided at checkout to qualify for this service.
3 Hour Local Delivery
Available for eligible specific regions via local instant delivery service, allowing your order to be delivered within 3 hours. Please ensure your correct mobile phone number and detailed address are provided at checkout to qualify for this service. (Note: This expedited local delivery service is excluded from membership free-shipping promotions, as standard courier fees apply for local delivery).
Pre-Orders Shipping
Pre-order items generally require 15–20 business days for production and packaging, and finished products will be shipped out immediately upon completion.
Undelivered Packages
If your tracking information shows the package was delivered but you have not received it, or if transit delays occur with the carrier, please contact our support team immediately at support@niagaranoir.com. Every shipment is protected by full carrier insurance, and we will gladly assist you in coordinating with the local carriers to file a claim, investigate the transit issue, and help resolve the situation.